It ’s the zombies , trust me .

7 Days to Die , one of the oldest titles from the Steam Greenlight days , has in conclusion depart former access code after nearly 12 years . The 1.0 version has lifted the coincident player count from around 50,000 to almost 100 kelvin on Steam , and it ’s only going up . This also intend that there are a few stableness issues and waiter issue that are common with major launches like this . If you ’re operate into the “ Could Not recall Server ID ” error in 7 Days to Die , here are a few things you may do to make that .

Fixing the “Could Not Retrieve Server Information” Error in 7 Days to Die

This error is coarse if you have set up your own consecrate server in 7 Days to Die , but ca n’t link up to it , or your friends are n’t able to join to it .

Accept Firewall Permissions

If you recently instal 7 Days to Die , you will get a prompt from Windows asking if you tally with the Firewall convention and permissions required by 7 Days to Die to tie to server . If you declined at this item , you will take to manually allow these options fromWindows Firewall settingsfor both 7 Days to Die and the 7 day to Die consecrate server . Alternatively , you could just reinstall the game so the command prompt will show up .

Forward Specific TCP and UDP Ports

If you think everything is ok on your end when it comes to your meshwork connection , and firewall permission have been granted , you will need to control that a few porthole have forwarded in your router .

TCP Ports for 7 mean solar day to Die

UDP Ports for 7 day to Die

7 Days to Die Screenshot

send on port is a turn crafty and can change from modem , and router , so it ’s better to contact your ISP to serve you with this part . you could also refer tothis websitelinked by the developer for a list of pop routers , and instructions to advancing ports .

For more on how to set up the consecrated host , verify you carefully read the instructionsprovided by the developer .

Add an Exception in Your Antivirus Software

It ’s also potential that your antivirus service is blocking 7 Days to Die to the right way connect to the dedicated server . To ensure that is n’t the case , first , temporarily disenable the antivirus server and see if you could connect to the servers . If you’re able to , add 7 day to Die ’s primary folder in the antivirus tilt of excommunication or exception .

Generic Troubleshooting

aside from that , you may try the following if none of the suggestions above worked . These could lead in achiever and have helped users in the past .

If nothing turn , you’re able to try out contacting 7 day to Die’sofficial supportfor further help . We hope that our recommendation have fix the 7 Days to become flat “ Could Not Retrieve Server ID ” erroneousness , and you may eventually connect to the server of your choice .