Prima Games and Dominic Law discuss the absent Premium sale , Unconverted Neopets , inflation , and more !
We latterly had the chance to interview Neopet ’s CEO Dominic Law to discuss what the fresh era of Neopets looks like , how the Neopets team plan to balance updating the biz whilst maintaining the nostalgia that fans hold dear , and entropy regarding many of the most call for Neopets feature such as Keyquest and Habitarium .
What do you think makes Neopets still deserving vest in in 2023 ? How do you plan to attract new player to the web site when the majority of the player Qaeda still subsist due to nostalgia ?

Dominic Law , Neopets CEO:“I think there ’s a few ways that we ’re see at this . So first of all , I think it ’s a very unequaled space that Neopets is in now , that being a plot that has been on-going for airless to twenty - four year and celebrating our quarter century day of remembrance soon . It ’s very interesting how we have preserved the whole former internet culture . There ’s not just nostalgia from the way that a lot of our faithful to 150 million backslide users all have this nostalgia and fond puerility retentivity , but as a biotic community as a whole . As a gaming political platform that survived two decades of the evolution of the internet , we keep up the purity of the former net refinement . I suppose it ’s interesting how it can be seen as a diachronic relic that is very interesting for even new users to explore .
I think although a lot of relapsed users are add up back because of nostalgia , we also feel like Neopets.com , the original game , there ’s a vast economic value for it to be a infinite for new generation of user to explore what former net civilisation means . Being one of the first successful MMORPGs ; like a first online community of interests where we ’ve inspire a generation of user and gamers to understand the internet , realise the earthly concern of gaming , and also stimulate Friend online . We exist multitudinous years before social medium like Myspace or Facebook , and other social media companies , and I reckon that that emphatically worth something . It ’s one of our independent investment pieces when it comes to making certain that we can keep the brand alive . There ’s a lot more that we could do to ensure that the Neopets stain is retain afloat so hopefully players for generation to come get to enjoy what I ’ve in person enjoyed , and Priscilla , what you have savour during your puerility . ”
It ’s interesting that you say that , because I by all odds see some the great unwashed who have created accounts for their tyke , and their child play with them now too . So , it definitely has become a generational thing .

Image via World of Neopets
“ Exactly . We ’ve witnessed a lot of change in the whole gambling manufacture in the past few decade . get a glimpse of how it was very early on on when this whole evolution begin , is quite an exciting and interesting journeying . ”
As a Neopets player yourself , did you ever see yourself sour your way up to CEO , or was it a right place , good time situation ?
“ If you asked the same query five years ago , I would never have reckon that I would be where I am now . I would say since I ’ve joined Netdragon , the parent company of Neopets , one of the matter that I ’ve been exploring with my confrere , and my former honcho was understand what the current country of Neopets was . And finally persuading the senior direction , and the whole squad to grease one’s palms in on this whole estimation of spinning Neopets off as an sovereign fellowship , and hopefully we could add it back and create a lot more than what it has been achieve in the retiring decade . It ’s definitely a very exciting journey . ”

Screenshot by Prima Games
What would you say to instrumentalist who are worried that the legal age of fiscal investment and hands will be poured into the World of Neopets app as opposed to the website ?
“ I think that ’s probably a misconception or miscommunication from our end to be honest . Our major focus and the core of our strategy is to put a lot of our effort and resources into what the community wants the most . Which in their words is ‘ fix the site ’ . We ’re emphatically pouring a lot more resources into reviving the whole IP and revivify the brand as a whole . A main pillar of that is in reality fixing the original Neopets.com and build sure that our users and most foresighted - term garter are cared about . ”
How do you project to handle the tension between fall in Neopets a major facelift and still wield the nostalgia that many players are here for ?

Image via World of Neopets
“ That ’s an ongoing debate , even among our fans and existing players , on whether we should repulse for more conversion , call it modernizing the political program . I think there ’s a fine balance between making indisputable that we bide true to our DNA , stay honest to the Neopets brand and make certain that the nostalgic experience is always there . But there are a lot of thing that we ’re also optimizing during this process to verify that we ’re more succeeding proofed and able-bodied to attract raw generation of users to get together this platform and have an experience that matches their anticipation .
There ’s a okay symmetry and part of this is we ’re always getting feedback from our residential district , and we ’re look forward to establish up the biotic community . As part of this , we ’re plunge an embassador program , which will invite our most hardcore players and contributor from the Neopets community to help us and guide us along the mode . There will be a fate of deterrent and counterweight . Something that we ’re seek to push back at that will be very dissimilar from previous years of development , we ’ll seek to be a lot more transparent , listen a lot more to our community , and check that what we ’re puzzle out on is demanded by our community . That while we balance future proofing the website , we ’re also verify that the Neopets IP is still being bask and driving existing user ’ engagement . ”
That is clearly patent since the takeover , there ’s been a deal more transparency and things have been improved . The Flash game are a freehanded one , for example . So , everyone ’s grateful to have those back .
“ I think that ’s one of our biggest accomplishment . We ’ve been work day and night to make for it back . So now we have over one hundred game , that ’s over one hundred mini game that are playable on the Neopets.com website . Two months ago , it was still believably around fifteen . We ’re definitely trying to bear on to execute and deliver , as well as produce sure that our lover will be activated , and returning users would get as confining to the original experience as potential . ”
utter of restoring contentedness , do you project to restore aspects of the web site such as Key Quest and Habitarium ?
“ Those two are in all probability the most demanded aspect from our community members . We ’ve been hearing repeatedly from our community that those are the two side game that they ’ve love the most . So , we are looking more into it . We have been read what we know and trying to get more feedback from the biotic community . Some of the young game experiences that we ’ve been planning and construction , for example , World of Neopets , will be drawing a lot of aspiration from these games . There are many elements that we ’re drawing from and will be brought back . But so far , we ’re still exploring whether it ’s possible to bring back more of what our biotic community loves the most . But in spades , expect into that . ”
Can we talk about the collaboration between John Legend and Neopets and how it will play ? What can we expect to see in the future ?
“ I think there ’s a spate of things that we ’re exploring together . As you may know , John Legend has been a great supporter of the Neopets IP and brand . We are planning to do a lot more exciting thing together . But a lot of these detail are still being OK - tuned , explored , and finalized . So , I would say rest tuned to our future announcements , I remember there will be a lot more exciting thing that I will be able to apportion and talk about . ”
With Neopets having a pregnant amount of customization items , do you recall it is possible that we could see a raw metal money of Neopet someday ?
“ That I will say is , if not one of the top three , one of the top ten initiatives that we ’re exploring and look at . But , as you may recognize , like work back the website and the fixes , there are a stack of items that are on our to do lean . To be honest , we ’re quite loose disposed and flexible . So , we are trying to work a heap closer with the biotic community and see how we can prioritise and execute along the way . But there are a fate of tasks , and some of the most outstanding and immediate tasks we are still make for very hard to lick .
precede a new species is definitely something that ’s on our mind . But the precise timeline is surd , very hard to say . I would say that we are working on developing new hero fictional character , we are also developing a new plot . Whether there will be a new specie , I would wait for our narrative team to continue to research when the salutary timing to review and talk more about it is . ”
Do you design to undertake splashiness in the game ? For most players , get item such as stamp is n’t possible . This means that there ’s so many incarnation out of reach . There has been a range of idea float around , such as the rotating Hidden Tower spot .
“ That was emphatically one of our near - condition focuses . The inflation job that we ’ve been check for the past tenner , which has n’t been take on . We read that for our fall back users to be able-bodied to come back and enjoy the game it is one of the more prominent issues . It ’s a huge problem . To be honest , it ’s a million - dollar head on how we could lick it . But we ’re definitely appear into all avenues and getting all the feedback that we can from the community . There are a slew of very outstanding biotic community appendage , and also a lot of fighting members that have been pass us the feedback on what we should be await into and suggestions on how we can set up it .
We would jazz to have a more balanced view , and to fix parts of it , but it ’s believably not something that we can situate overnight . It ’s not something that we could fix once and for all , it will be more of an on-going continuous process where we ’ll be take more checks and balances , a quite a little of hunky-dory tuning of the biz economic , and fine tuning the plot metric . As you know , Neopets is a very inscrutable and wide secret plan where there ’s a pile of things going on at the same time . So , it ’s hard to nail exactly what to do to to desex it . But we are definitely explore the saving as a whole and trying to figure out as much as we can and keep on delivering . ”
It ’s unquestionably hard because you have to consider long terminus actor who have obtained their wealth by playing the game . And then just the people who purposely inflate items . So , it ’s definitely a heavy balance there .
“ by all odds . Also , on top of that , a lot of lapsed players are coming back because of all the late promulgation . And then that also changes the equation of how much currentness is actually in play , and then the rate it is make and the rate that it is burned . I would say that it in spades takes a team of economists to really clear this , but we are mold hard and try on as much as we can to work it . ”
Is there a timeframe on when unconverted pets will be liberate ? The Community Survey was quite some fourth dimension ago , and people are wonder when it ’s survive to be implemented . When they are , will they be tradable ? And will the original ones be grandfathered in some path ?
“ How should I put this , I think we ’re fine tuning some of the last step of our program . So , I would say we will be releasing more information pretty shortly . I do n’t think our fans will be disappointed and our community should be excited about this upcoming annunciation . The accurate details are still being finetuned , so I do n’t desire to divvy up too much about it . But yes , as you pointed out , the survey has been ongoing for a while . So , it ’s definitely on top of our team ’s mind . For as long as the survey has been out , we have been work on it . As we hash out with the inflation problem , it ’s part of how to get our lapsed drug user back , and so there is a mountain of balancing between decision . I would say we ’re pretty close to announce more detail . Of naturally , even after the announcement , if there ’s any kind of feedback or concerns , palpate free to reach out and we ’ll in spades count into it . Because this would credibly be one of our biggest skill within our squad . ”
Last year ’s Premium sales agreement was skipped without any communication . Will there be a premium sale this twelvemonth ?
So , in the future we could expect the annual rank to have more perks than the calendar month - by - calendar month rank ?
“ Yeah , I will say that . At the very least there would be some changes . ”
With a new passionate team , much ask investment funds , and reproducible improvements , it has never been a better time to either lumber back into your Neopets account or begin afresh .